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Viewing 15 posts - 1 through 15 (of 270 total)
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  • in reply to: Header video not working #8010
    Skandha
    Keymaster

    @bekah1989: Hello there,
    Please use our Header Enhancement Plugin to have header video play on mobile devices as well.

    Kind Regards,
    Skandha

    in reply to: Instructions #8004
    Skandha
    Keymaster

    @maresrmo: Hello Mares, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/plugin/catch-duplicate-switcher/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
    appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

    in reply to: Instructions #8002
    Skandha
    Keymaster

    @maresrmo: Hello there,
    For that
    Go to => Dashboard => Catch Duplicate/Switcher => Check the option Enable Switcher for page/post and Save Changes.

    Then,
    Edit posts you want to switch to pages => Change Catch Post Type to Page => Update the post.

    You will need to do this for all the posts you want to switch to pages.

    Let me know if this works out!
    Kind Regards,
    Skandha

    in reply to: Carousel has stopped working #8000
    Skandha
    Keymaster

    @kiwitek: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/plugin/catch-gallery/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
    appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

    in reply to: Carousel has stopped working #7998
    Skandha
    Keymaster

    @kiwitek: Hello there,
    Can you try deactivating all other plugins except Catch Gallery and see if the Carousel works.

    Let me know if the issue persists!
    Kind Regards,
    Skandha

    in reply to: Carousel has stopped working #7996
    Skandha
    Keymaster

    @kiwitek: Hello there,
    Go to => Dashboard => Catch Gallery => Check if the option Enable Carousel is checked.

    Let me know if the issue persists!
    Kind Regards,
    Skandha

    in reply to: Pro Plugin not displaying by Tags #7988
    Skandha
    Keymaster

    @danoname: Hello there,
    To be able to use Tags you will need to have a Facebook account and a Facebook page.

    Kind Regards,
    Skandha

    in reply to: “Gallery Settings” not showing #7962
    Skandha
    Keymaster

    @mki: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/plugin/catch-gallery/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
    appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

    in reply to: problem with infinite scroll pro #7954
    Skandha
    Keymaster

    @nazcar: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble,
    I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/plugin/catch-infinite-scroll/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
    appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

    in reply to: problem with infinite scroll pro #7952
    Skandha
    Keymaster

    @nazcar: Hello there,
    I have setup infinite scroll on your site. Please check and let me know if it is working fine.

    Kind Regards,
    Skandha

    in reply to: problem with infinite scroll pro #7950
    Skandha
    Keymaster

    @nazcar: Hello there,
    I will need to look into your site to setup infinite scroll. I have just sent you an email. Please check your inbox as well as your spam folder.

    Kind Regards,
    Skandha

    in reply to: “Gallery Settings” not showing #7947
    Skandha
    Keymaster


    @mki
    : Hello there,
    Looks like you didn’t follow the instructions well.

    To insert catch gallery in Gutenberg editor

      Open the page/post where you want to create Gallery, click on Plus Icon Plus Icon and “Classic” to add the classic block.
      Click on “Add Media” Icon Add Media Icon.
      Click on the “Create Gallery” button and if you need to upload new images then you can do it here from the “Upload Files” tab or if you want to use existing images in your site then you can select it from “Media Library” tab.
      After selecting images for the Gallery, you need to click on the “Create a new gallery” button.
      After that, you will see Gallery settings on the right panel of the “Edit Gallery” screen, there you can select the “Columns”, “Size” and “Type” depending on the style you want.
      Finally, click on the “Insert gallery” button, publish or update your page/post.

    Let me know if you are still having issue setting up catch gallery.
    Kind Regards,
    Skandha

    Skandha
    Keymaster

    @marioi: Hello Mario,
    I am afraid it is not possible to have both autoplay and the sound feature enabled together. Using the free version you can only have the sound feature with autoplay disabled.

    Let me know if this helps you out!
    Kind Regards,
    Skandha

    Skandha
    Keymaster

    @itsleander: Hello there,
    Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

    .tiled-gallery {
        margin-bottom: 20px !important;
    }

    Let me know if this is what you want!
    Kind Regards,
    Skandha

    Skandha
    Keymaster

    @neilalex: Hello Neil,
    For the infinite scroll to work in the Shop page there needs to be WooCommerce Pagination in the page. Then infinite scroll replaces the Woocommerce Navigation.

    Kind Regards,
    Skandha

Viewing 15 posts - 1 through 15 (of 270 total)