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Viewing 15 posts - 1 through 15 (of 240 total)
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  • in reply to: Gallery option #7561
    Skandha
    Keymaster

    @kikero: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/plugin/catch-gallery/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
    appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a great weekend! 🙂

    Kind Regards,
    Skandha

    in reply to: Gallery option #7552
    Skandha
    Keymaster

    @kikero: Hello there,
    Edit the page where you want to add the Catch Gallery.
    Now Add a new block => Formatting => Classic => Click on Add Media button => Create Gallery => Select the images you want in the gallery => Click on Create a new gallery => On the right side you will Gallery Settings select your option and Click on Insert Gallery.

    Let me know if you are still having problem setting up catch gallery.
    Kind Regards,
    Skandha

    in reply to: Activation on 3 Sites? I can only activate on one #7535
    Skandha
    Keymaster

    @mikejaquish: Hello Mike,
    To manually update the plugin you’ll need to first download the plugin from your https://catchplugins.com/my-account/ page. Then install Catch Web Tools plugin and activate Catch Updater Module.
    Please check the tutorial video in the link below:

    For more, check out theme instructions at https://catchthemes.com/frequently-asked-questions/#question-update-1

    Let me know if you are still having issues updating the plugin.
    Kind Regards,
    Skandha

    Kind Regards,
    Skandha

    in reply to: Activation on 3 Sites? I can only activate on one #7529
    Skandha
    Keymaster

    @mikejaquish: Hello Mike,
    For a single purchase of pro plugin you will get a single license key which can be activated only on a single site. You can still use the plugin on your other sites but you will have to manually update the plugin on those site. For more information please read our terms and condition.

    Kind Regards,
    Skandha

    in reply to: problem with infinite scroll pro #7528
    Skandha
    Keymaster

    @nazcar: Hello there,
    Can you please post in your site URL and let me know where you are trying to use the infinite scroll?

    Kind Regards,
    Skandha

    Skandha
    Keymaster

    @scotbriscoe: Hello there,
    Please update the plugin and let me know if everything is working fine.

    Kind Regards,
    Skandha

    in reply to: Translation / Custom labels #7494
    Skandha
    Keymaster

    @pierre-ladonnewanadoo-fr: Hello there,
    Please let me know when you are done translating so that you can send us the files and we can put it in the plugin folder itself otherwise your translation will be lost when you update the theme to newer versions.

    Kind Regards,
    Skandha

    in reply to: Header video not working #7492
    Skandha
    Keymaster

    @infochophousetv-com: Hello there,
    I don’t see a Header Video on your site. You seem to have used a widget for the video on your site. You will need to use Header Video for the Header Enhancement Plugin to be effective.

    Kind Regards,
    Skandha

    in reply to: Gallery option #7486
    Skandha
    Keymaster

    @kikero: Hello there,
    Please follow the instructions in this link under Instructions tab.

    Kind Regards,
    Skandha

    in reply to: Translation / Custom labels #7461
    Skandha
    Keymaster

    @pierre-ladonnewanadoo-fr: Hello there,

    To translate the plugin into French first of all you will need to use Poedit software. Install and Open the software.

    Create New Translation => Browse and Select catch-breadcrumb-pro.pot file from the languages folder and Click Open => Select the language as French (France).
    Now, you will see a list of translation ready strings and Translation text area where you can add the required translation. Search for the strings you want to translate and add the translation. When you are done translating the strings save the file as catch-breadcrumb-pro-fr_FR.po to the languages folder.

    Now,Go to => Dashboard => Settings => Select Site Language as Francais and Save Changes.

    You should be to see the strings translated to french.

    But the translated files when be lost when you update the plugin to newer version, so when you are done translating all the strings you can email us the translation file so that we can add the translation to the plugin folder with your name as the contributor.

    Let me know if this helps you out!
    Kind Regards,
    Skandha

    Kind Regards,
    Skandha

    Skandha
    Keymaster

    @scotbriscoe: Hello there,
    The issue will be fixed and an theme update will be released. I will let you know when the update is released.

    Kind Regards,
    Skandha

    in reply to: Automatic update is unavailable for this plugin. #7434
    Skandha
    Keymaster

    @mwpeters75: Hello Michael,
    The automatic update issue has been resolved in version 2.3. So if you have version 2.2.6 running for this you will need to manually update the plugin. After updating to version 2.3 you should be able to update the plugin to newer version from WP Dashboard itself. Apologies for the inconvenience caused.

    The changelog is also available in the readme.txt file in the plugin folder.

    I hope this helps you out.
    Kind Regards,
    Skandha

    in reply to: Automatic update is unavailable for this plugin. #7390
    Skandha
    Keymaster

    @mwpeters75: Hello Michael,
    The automatic update issue has been fixed and an update has been released. For this you will need to manually update the theme. For upcoming theme updates you will be able to update the plugin from your WP Dashboard if you have activated your plugin license key.

    Kind Regards,
    Skandha

    in reply to: Images on top of each other after scoll #7353
    Skandha
    Keymaster

    @thindpls: Hello there,
    Can you please post in your site URL so that I can look into the issue?

    Kind Regards,
    Skandha

    in reply to: Catch Infinite Scroll & Homepage #7313
    Skandha
    Keymaster

    @eucmh: Hello there,
    As Newspaper is not a free theme and not available in WordPress Theme Repository I cannot have access to it. I will shortly contact you through email.

    Kind Regards,
    Skandha

Viewing 15 posts - 1 through 15 (of 240 total)