Catch Plugins is a property of Catch Themes LLC, which provides simple yet feature-rich, elegant WordPress plugins subject to the following Terms and Conditions (“T&C”), which may be updated from time to time without notice. You can review the most current version of the T&C anytime on this page.
By purchasing a subscription to Catch Plugins, you confirm that you have read, understood, and agreed to the terms and conditions described below.
All our WordPress plugins are licensed under the GNU general public license. You may use your purchased plugin on as many websites as you want. Please check your “readme.txt” in your plugin folder after you download it.
LICENSE KEY UPDATES
We also provide automatic plugin updates for our premium plugins. All you have to do is enter the License Key provided to you after your purchase. The License Key is valid for only one site. For multiple sites, you will have to purchase them individually or update them individually using the FTP method.
If you have an active subscription, then you will be provided with a license key. You can view your license key from your purchase history on your account dashboard. And if you do not have an active subscription, you will have to renew your subscription to get your License Key for automatic theme updates.
All of our premium plugins come with an initial 1-year subscription. This means that you can download the updates until a year of the purchase date. However, after one year, you will have to renew your subscription manually for the new updates. But, this subscription has nothing to do with the use of the plugin on your website. You can use it on your site as long as you want it; without renewing your subscription. You can use our plugins for unlimited domains that you own.
You will be able to download plugin zip from your account. Your access to a zip file will be revoked after the end of your subscription. So, please keep the plugin zip file safe. In case you lost it, then you can ask for a zip file by contacting our sales at https://catchplugins.com/contact-us/, where they will check for your subscription and will send you the zip file before your subscription end time.
Plugin updates are available only to active members who have made an individual plugin purchase. When you purchase our premium plugin, it comes with 1 year of plugin subscription.
Our plugins are constantly updated to be compatible with the latest stable version of WordPress. Please ensure that you always use the most current version of our plugins.
You will receive auto updates if you use our plugins for only one domain. However, if you wish to use our plugins for your multiple websites, you will have to update manually to the latest version.
PLUGIN SUBSCRIPTION RENEWAL
All of our premium plugins come with 1-year manual renewal subscription. A plugin subscription is optional, but, we recommend you get it renewed if you want to get updates on the plugin. This gives you the flexibility to purchase the plugin update only when you need it. You can check out changelogs for this.
Our plugins are guaranteed to run on the latest stable version of WordPress. We reserve the right to reject support requests for problems that occur after plugin files have been modified.
Our plugins are developed and fine-tuned for WordPress 4.7 or higher. Any version prior to that may have problems with some theme functionality. The minimal requirement for our plugins is the same as WordPress, which is PHP version 7.2 or greater, MySQL version 5.6 or greater, OR MariaDB version 10.0 or greater. https://wordpress.org/about/requirements/
Our plugins have been tested to work on Firefox, Chrome, Safari, and Internet Explorer 10 and above.
All our free and premium plugins come with lifetime support forum access. After you purchase our premium plugin or download a free plugin, you will receive access to our Support Forums. There, you can post any sales questions and plugin-related problems indicating your WordPress version and the URL of the site the plugin is installed. But unfortunately, we don’t offer support via email or otherwise for installation, customization, and administration of WordPress itself.
We also have Premium Support Membership for those who want a private support ticket. We have:
SUPPORT MEMBERSHIP SUBSCRIPTION
There are 3 different types of Support Membership Subscription: One Month, 3 Months, and Yearly Subscription.
Catch Plugins reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, a subscription (or any part thereof) with or without notice.
At Catch Plugins, we want to ensure that you are 100% satisfied with your purchase. If you have any technical/sales queries, feel free to contact us. However, if you feel the product(s) you purchased is not the best fit for your requirements, and you tried resolving the issues with our staff, we offer a 15-day return policy. You are subjected to a full refund within 15 days of your purchase.