Forum Replies Created

Viewing 20 posts - 41 through 60 (of 109 total)
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    Posts
  • in reply to: Header Video Has No Sound #12200
    tikaram
    Keymaster

    @ranjit : The feature to enable sound in header video is available in the Pro version of the plugin. I suggest you to upgrade to Header Enhancement Pro to use the feature. Sorry for the inconvenience caused.

    Regards,
    Tikaram

    in reply to: Header Video Has No Sound #12195
    tikaram
    Keymaster

    @ranjit : I will check for the issue and get back to you soon.

    Regards,
    Tikaram

    in reply to: Header Video Has No Sound #12188
    tikaram
    Keymaster

    @ranjit : Can you please post in your site URL so that I can check for issues on your site.

    Regards,
    Tikaram

    in reply to: The instagram plugin stopped again #12158
    tikaram
    Keymaster

    @chris1963 : Sorry for the inconvenience caused. The issue will be resolved soon. We are constantly communicating with Facebook regarding the issue and will let you know soon as we hear back from them.

    Regards,
    Tikaram

    in reply to: Unsupported request – method type: get #12145
    tikaram
    Keymaster

    Hello All,

    The issue has been resolved. Sorry for the inconvenience caused. Let me know if you are still having issues connecting to Instagram.

    Regards,
    Tikaram

    in reply to: Unsupported request – method type: get #12139
    tikaram
    Keymaster

    Hello All, We are coordinating with Facebook to resolve the issue. Sorry for the inconvenience caused.

    Regards,
    Tikaram

    in reply to: Sticky header in my theme #12138
    tikaram
    Keymaster

    Please post in your site URL so that I can check for issues on your site and provide you the fix.

     

    Regards,

    Tikaram

    in reply to: Unsupported request – method type: get #12119
    tikaram
    Keymaster

    We are having issue connecting with Instagram. We are working on it to fix the issue. Sorry for the inconvenience caused.

    Regards,
    Tikaram

    in reply to: Unsupported request – method type: get #12111
    tikaram
    Keymaster

    @chris1963 : I tested the plugin on WordPress 6.0.3 and I don’t seem to find any issue with connecting to Instagram. Can you please post in your site URL and provide me more details regarding the issue so that I can check for issue on your site. Try Logging out and connect once again. Make sure you allow the application to connect with your Instagram account.

    Regards,
    Tikaram

    in reply to: Aspect Ratio #12099
    tikaram
    Keymaster

    @dieterho : Glad to know that you have modified the plugin as required. I will let you know soon.

    Regards,
    Tikaram

    in reply to: Aspect Ratio #12084
    tikaram
    Keymaster

    @dieterho : I will forward the issue to the development team and let you know soon. Sorry for the inconvenience caused.

    Regards,
    Tikaram

    in reply to: Aspect Ratio #12076
    tikaram
    Keymaster

    @dieterho : Manually, to embed Instagram Feed on posts and pages, add the [catch-instagram-feed-gallery-widget] shortcode to a post or page. The shortcode will display Instagram Feed in different ways, depending on how you use the optional attributes to customize the Instagram Feed.

    **Attributes**

    * title: Title for Instagram Gallery.
    * type: Select how you want to display instagram content, by username or by hashtag.
    * username: If username is selected, Instagram account’s username of which you want to display feed else any tag name you want to display (example: books).
    * layout: Different layout do show your instagram feeds.
    * column: Select options from 2 to 8 columns. . Defaults to 6. (number, 2-8)
    * number: Number of instagram feed in shortcode. Defaults to 6. (number, 1-30)
    * size: Select image size to be displayed.
    * target: Enable link to original post in Instagram.
    * link_type: Select between Load More/View on Instagram/Hide Link.
    * link_text: Editable Load More/ View on Instagram text.

    **Example**
    [catch-instagram-feed-gallery-widget title="Catch Instagram Feed Gallery Widget" type="users" username="catch.themes" layout="masonry" column="four-columns" number="10" size="standard_resolution" target="true" link_type="load_more" link_text="Load More"]
    The example will display 10 Instagram feed of ‘catch.themes’ in 4 column with large sized images in Masonry layout. Link to original Instagram post in enabled. Load more button is shown with text “**Load More**”.

    If you use block editor you may add Instagram block directly and customize the available options from the sidebar of editor. Let me know if this helps you out.

    Regards,
    Tikaram

    in reply to: Aspect Ratio #12075
    tikaram
    Keymaster

    @dieterho : I will check your page and provide you the solution soon.

    Regards,
    Tikaram

    in reply to: Aspect Ratio #12067
    tikaram
    Keymaster

    @dieterho : I will check for the issue and get back to you soon.

    Regards,
    Tikaram

    in reply to: Instagram Plugin shows “No Data” #12066
    tikaram
    Keymaster

    @dieterho : Glad to know that the issue has been resolved. Let me know if you have any more issues.

    Regards,
    Tikaram

    tikaram
    Keymaster

    @veamea : Do you need any further assistance regarding the issue please let me know. Please post in your site URL so that I can check your site.

     

    Regards,
    Tikaram

    tikaram
    Keymaster

    @veamea : Can you please post in your site URL so that I can check for drop down menu background color on your site.
    You may also try changing the Sticky Background Color from the WordPress admin section under Catch Sticky Menu. Please let me know if you are able to change the background from the given option or not.

     

    Regards,
    Tikaram

    tikaram
    Keymaster

    @murmelgrumpf : It looks like you have not provided the required permission to access the media items. Please logout and try to connect the app once again. while authorizing please make sure that Media (Optional) is checked and click on allow. Let me know if this helps resolve your issue.

     

    Regards,
    Tikaram

    tikaram
    Keymaster

    @murmelgrumpf : Can you please let me know the type of account that you have used to connect to Instagram ?

    Regards,
    Tikaram

    in reply to: Cannot Load Video as Header #12009
    tikaram
    Keymaster

    @marguerite : I will check for the issue and get back to you soon.

    Regards,
    Tikaram

Viewing 20 posts - 41 through 60 (of 109 total)