Forum Replies Created
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AuthorPosts
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tikaram
Keymaster@all3d : The incompatible archive error is caused by WordPress core and it looks like it will be fixed in the upcoming update. Please follow the link below to resolve the issue and know more about incompatible archive error in WordPress
https://catchthemes.com/news/incompatible-archive-error-in-wordpress-6-4-3/Please let me know if this helps to resolve your issue. Also let me know if you need any further assistance. Sorry for the inconvenience caused.
Regards,
TikaramJanuary 25, 2024 at 10:17 pm in reply to: Cannot Reconnect Account – Insufficient developer role #12552tikaram
Keymaster@chris1963 : The plugin has been discontinued and we have closed the plugin. Sorry for the inconvenience caused.
Regards,
Tikaramtikaram
Keymaster@firetur : I am really sorry to let you know that the Instagram feed plugin has been discontinued. Please look for alternative plugins from the wordpress.org repository. you may use Smash Balloon Social Photo Feed
Regards,
TikaramJanuary 25, 2024 at 9:44 pm in reply to: Gallery Type Tiled Mosaic does not display correctly #12549tikaram
Keymaster@mika : Login to your WordPress admin section. Go to Appearance => Customize => Additional css and add the following css.
.page-id-6255 .content-area { max-width: 940px; }
Let me know if this helps to resolve your issue.
Regards,
Tikaramtikaram
Keymaster@dariosnidaro : The plugin Social Gallery and Widget Pro has been closed. Sorry for the inconvenience caused. Let me know if you have any more questions.
Regards,
Tikaramtikaram
Keymaster@cinnamon6 : Please download demo content from the link below.
https://catchthemes.com/themes/catch-vogue/#download-demo-contentRegards,
Tikaramtikaram
Keymasterabaction : For sales related queries please fill up the contact form from the link below.
https://catchplugins.com/contact-us/
let me know if you need any further assistance regarding the issue.Regards,
TikaramDecember 14, 2023 at 11:59 pm in reply to: Cannot Reconnect Account – Insufficient developer role #12529tikaram
Keymaster@drmel1s : The plugin has been disabled by Meta. We will check for the issue and let you know regarding the plugin status.
Regards,
Tikaramtikaram
Keymaster@aloysfb : Can you please try switching to one of our themes and let me know. If the issues still persists after changing the theme please let me know
Regards,
Tikaramtikaram
Keymaster@wido : I will check for the issue and get back to your soon. Can you please let me know the PHP version and the WordPress version that you are using on your site.
Regards,
Tikaramtikaram
Keymaster@acquaman : The plugin is intended to work on archive pages. It will not work on single page. Sorry for the inconvenience caused.
Regards,
Tikaramtikaram
Keymaster@acquaman : Please provide me the link of your archive page where you would like to enable the infinite scroll feature on your site so that I can help you choose the required selectors.
Regards,
Tikaramtikaram
Keymaster@acquaman : Login to your WordPress admin section.
Go to => Dashboard => Catch Infinite Scroll
Under settings you will need to enter the correct selectors for Navigation Selector, Next Selector, Content Selector and Item Selector based on your site. Please let me know if you are still having issues choosing the correct selectors for your site.Regards,
Tikaramtikaram
Keymaster@acquaman : The plugin is intended to work on post pages where you have multiple posts. You will need to choose proper selectors for the plugin to work. Please let me know the selectors that you have used on your site so that I can check it on your site.
Regards,
Tikaramtikaram
Keymaster@wido : I will check for the issue with the sales team and let you know. To upgrade the plugin you will need to download the plugin from your account and then install the plugin from your WordPress admin section and activate it.
Regards,
Tikaramtikaram
Keymaster@wido : I will forward the issue to the sales team and let you know soon.
Regards,
Tikaramtikaram
KeymasterHello All,
The Social Gallery and widget plugin issue has been fixed. Please update the plugin to the latest version and let me know if you are still having issues.
Regards,
Tikaramtikaram
Keymaster@pixelfaenger : I will forward the request to the Plugin development team and let you know if the upload feature can be added to the plugin.
Regards,
Tikaramtikaram
KeymasterHello All,
We are fixing the issue and will let you know when we have an update
Regards,
Tikaram -
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