[Sakin Shrestha]

Hello Laurent,

These plugins hide the Archive label and not the breadcrumb. You can disable breadcrumb from the plugin/theme settings. Which theme are you using? Are you using any Breadcrumb plugins?

Regards,
Sakin

[Sakin Shrestha]

Thanks for confirmation.

[Sakin Shrestha]

@shorty110: It should work fine. Can you share your site URL and then I will check it?

[Sakin Shrestha]

Hi Susanna,

Yes, you are right that autoplay with sound is not allowed by the browsers. It’s not from the plugin but it’s the issue from the web browser. We have mentioned that in the Customizer settings as well.

Regards,
Sakin

[Sakin Shrestha]

Hi Susanna,

This is a plugin and not a theme. So, you need to upload it from “Plugins => Add New => Uploads” and then upload the plugin zip file and install it. You can check the FAQ at https://catchplugins.com/frequently-asked-questions/#question-installation-2.

Our support team will also contact you soon. Sorry for the inconvenience.

Regards,
Sakin

[Sakin Shrestha]

@enthalpie: Can you send me your site URL and then I can check why it’s not working?

[Sakin Shrestha]

Hi Wido,

It’s strange. I have manually verified your account. You can login now.

Regards,
Sakin

[Sakin Shrestha]

Hi Wido,

There is no issue with your purchase. You should have gotten the purchase receipt, maybe it went into your spam/junk folder. Please check that. Now, you can download the plugin zip file and manage the license key from your account at https://catchplugins.com/my-account/

Regards,
Sakin

[Sakin Shrestha]

Hello Sarah,

Looks like you have a Lazy Loading script on your website which is causing issue. So, check your theme settings if it has lazy loading settings. Otherwise, it must be from the plugin. So, check the plugins as well.

Regards,
Sakin

• This reply was modified 1 year, 2 months ago by Sakin Shrestha.

[Sakin Shrestha]

Hi Antoon,

Can you add the following CSS in the “Appearance => Customize => Additional CSS” box:

.jp-carousel-left-column-wrapper {
  display: block;
  margin: 0 auto;
}

Regards,
Sakin

[Sakin Shrestha]

@alexlion: Thanks for reporting the issue and we have updated the plugin.

[Sakin Shrestha]

Hi Marina,

Twenty Fourteen is an old theme and it doesn’t use the proper WordPress function for the archive title. They should use <code>the_archive_title()</code> but instead it’s using manual like <code>printf( __( ‘Category Archives: %s’, ‘twentyfourteen’ ), single_cat_title( ”, false ) );</code>. So, this plugin will not work for Twenty Fourteen.

Sorry for that.

Regards,
Sakin

[Sakin Shrestha]

@senakurkcuoglu: For theme released issue, please post in CatchThemes.com support forum at https://catchthemes.com/support-forum/

There no video tutorial. But you can check in theme instructions at https://catchthemes.com/themes/catch-fullscreen/ and FAQ at https://catchthemes.com/frequently-asked-questions/

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