Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #6014
    Web
    Participant

    The infinite scroll pro plugin is not working on my website. I tried creating a ticket from within my account following the “Premium Support Ticket” link, but the resulting page says, “For premium/private support tickets, you need to purchase our premium/pro plugin and should have active subscription. Click Here to purchase any of our plugins. For free support, you can post in our Support Forum.”

    How can I contact you for support?

    #6015
    Skandha
    Keymaster

    @webadminjnlcom-com: Hello there,
    Please post in your site URL and let me know where you are trying to use the infinite scroll.

    Kind Regards,
    Skandha

    #6026
    Web
    Participant

    I don’t see a way to post privately. I don’t want to submit the URL publicly. Perhaps you can delete this after you review or set it to private:

    I currently have Twenty Twenty theme active and no plugins for testing. My settings are:

    Navigation Selector
    .pagination-single

    Next Selector
    .next-post

    Content Selector
    #site-content

    Item Selector
    .post

    Thanks for your help.

    #6027
    Web
    Participant

    Realizing I should have sent link to single article:

    Coffee Glazed Pork Ribs

    #6034
    Skandha
    Keymaster

    @webadminjnlcom-com: Hello there,
    Are you trying to use the Infinite Scroll on Coffee Glazed Pork Ribs page?

    Kind Regards,
    Skandha

    #6035
    Web
    Participant

    Yes

    #6060
    Skandha
    Keymaster

    @webadminjnlcom-com: Hello there,
    I am afraid the infinite scroll can only be used on archive pages or pages with WordPress Navigation. It cannot be used in single post/page.

    Kind Regards,
    Skandha

    #6061
    Web
    Participant

    Will you delete this thread please?

Viewing 8 posts - 1 through 8 (of 8 total)
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