Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #7873
    marioi
    Participant

    Hi support,

    I posted the below on the wordpress page, without response, so here I am seeking an urgent response please.

    WP theme: Twenty Seventeen

    I was looking for a solution to play the header video on mobile phone screens and this plugin solved that. Thank you very much.

    However, the video now doesn’t autoplay anymore and it shows the youtube play icon in the middle, which you can’t press anyway.

    Can you please advise?

    Thank you.
    Mario.

    #7883
    Skandha
    Keymaster

    @marioi: Hello Mario,
    Can you please post in your site URL so that I can look into the issue?

    Kind Regards,
    Skandha

    #7891
    marioi
    Participant

    Hi Skandha,

    I appreciate your quick reply.

    The URL is: https://d-base.co.za/zunaid/

    #7946
    Skandha
    Keymaster

    @marioi: Hello Mario,
    I am afraid it is not possible to have both autoplay and the sound feature enabled together. Using the free version you can only have the sound feature with autoplay disabled.

    Let me know if this helps you out!
    Kind Regards,
    Skandha

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.