Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 12, 2020 at 3:29 pm #8854
    Harold Dailey
    Participant

    Header Enhancement Pro is playing YouTube videos but when i enter a .mp4 video it will not play on any device. Header says i can use 2000×1080 .mp4 video and provides field to enter, but reverts to still photo and doesn’t play video.

    November 12, 2020 at 9:30 pm #8855
    Skandha
    Participant

    @haroldd52: Hello there,
    Can you please post in your site URL so that I can look into the issue?

    Kind Regards,
    Skandha

    November 20, 2020 at 4:44 pm #8891
    Harold Dailey
    Participant

    http://www.livingwatersbaptismal.com

    November 21, 2020 at 5:26 am #8895
    Skandha
    Participant

    @haroldd52: Hello there,
    Can you please upload the mp4 video on your site so that I can look into the issue?
    I tried uploading a mp4 video at my end and it seems to be working fine on all devices.

    Kind Regards,
    Skandha

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Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Header video does not play .mp4 videos, but only YouTube’ is closed to new replies.