Viewing 4 posts - 1 through 4 (of 4 total)
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  • #4329
    bkdouthi
    Participant

    Hello,

    On my wordpress page I had notice that the free version of the Catch Instagram Feed Gallery & Widget was not showing all 6 of my photos correctly on my homepage. I disconnected my Instagram account and tried to re add it after clearing out my cache and was presented with this error:

    {error_type: OAuthException, code: 400, error_message: Invalid scope field(s): public_content}

    I did some digging and saw that this version was discontinued and I decided to upgrade to the paid premium version hoping that would resolve the error. Unfortunately, I am still presented with the same error as before. Any insight/help on the matter would be appreciated.

    Best,
    BD
    http://www.brandondouthitt.com

    #4336
    Skandha
    Keymaster

    @bkdouthi: Hello there,
    Can you try Resetting Access Token and check again? Also try deactivating all other plugins and see if this solves the issue.

    Let me know if the issue persists!
    Kind Regards,
    Skandha

    #4364
    bkdouthi
    Participant

    It doesn’t give me to option to reset the token, only to Get the access token which gives me the same error. I also tried it with all plugins deactivated and unfortunately that didn’t work either.

    #4373
    Skandha
    Keymaster

    @bkdouthi: Hello there,
    I will need to look at your admin settings. For that I will need your WP Admin Credentials. I will contact you shortly by email.

    Kind Regards,
    Skandha

Viewing 4 posts - 1 through 4 (of 4 total)
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