Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #3398
    hdeol
    Participant

    Hi,

    Changed my instagram password and now when I try to get access token it wont reset. Please assist

    #3404
    leslaughter
    Participant

    I have the same problem. It won’t allow me to get to the access token. Is there a fix?

    #3405
    Skandha
    Participant

    @hdeol: Hello there,
    Please post in your site URL so that I can look into the issue.

    Kind Regards,
    Skandha

    #3407
    hdeol
    Participant

    Here you go:

    https://wanderingnomad.life/

    Please assit. Thanks

    HArman

    #3430
    Skandha
    Participant

    @hdeol: Hello Harman,
    Did you try resetting the access token and tried Get Access Token?

    I will need to have a look at your admin settings. For that I will need your WP Admin Credentials. I will contact you shortly by email.

    Kind Regards,
    Skandha

    #3431
    hdeol
    Participant

    Yes did so at least 20 times but continues to show button “Get Access Token”. Deleted plugin twice and reloaded it but still problem persists.

    #3441
    hdeol
    Participant

    Maybe just allow folks to input API token themselves?

    #3443
    Skandha
    Participant

    @hdeol: Hello there,
    There seems to be an issue Getting the Access Token. I will look into the issue and get back to you soon.

    Kind Regards,
    Skandha

    #3514
    hdeol
    Participant

    Hi Skandha,

    Any progress to report? Would really like to get the widget back up.

    #3515
    Skandha
    Participant

    @hdeol: Hello there,
    The issue has been fixed an an update has been released. Please update the plugin and let me know if the issue is resolved.

    Kind Regards,
    Skandha

    #3516
    hdeol
    Participant

    Yes it has. Thanks- Looks good.

    #3517
    Skandha
    Participant

    @hdeol: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/plugin/catch-instagram-feed-gallery-widget/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

Viewing 12 posts - 1 through 12 (of 12 total)
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